Help Center
Find answers to your questions and get the most out of your AceFluency experience.
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Getting Started
Learn the basics of using AceFluency
Account & Profile
Manage your account and profile settings
Sessions & Classes
Everything about booking and attending sessions
Technical Support
Troubleshoot technical issues
Billing & Payments
Payment, refunds, and subscription questions
Mobile App
Using our mobile application
Frequently Asked Questions
Getting Started
How do I create an account on AceFluency?
Creating an account is simple! Click on the 'Sign Up' button on our homepage, enter your mobile number, and follow the verification process. You'll receive an OTP to verify your number, then you can complete your profile with your name, email, and other details.
What do I need to get started?
To get started with AceFluency, you need a stable internet connection, a device (computer, tablet, or smartphone), and a quiet environment for your sessions. We recommend using headphones for better audio quality during your English practice sessions.
How do I choose the right plan for me?
We offer various plans to suit different needs. Start with our trial plan to experience our platform, then choose from our subscription plans based on your learning goals, schedule, and budget. Our customer support team can help you select the best plan for your needs.
Can I change my plan later?
Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle. If you upgrade, you'll get immediate access to the new features. If you downgrade, the changes will take effect at the end of your current billing period.
Still Need Help?
Can't find what you're looking for? Our support team is here to help you.